Storm Damage Repair, Roof Replacement and Claims, Austin TX

Most Austin homeowners can put new asphalt shingles over old asphalt shingles without a building permit, and any roofing company in Austin ought to tell you that up front. The city lists it as exempt work. The exception is the one that catches people: if the house sits in the Wildland-Urban Interface area and 50 percent or more of the roofing gets replaced, the exemption goes away.

Decking is the other trigger. Rotten or storm-cracked plywood is common once we pull the old shingles, and replacing more than 128 square feet of it needs an Austin Express Permit. Those are usually issued in one business day. The timeframe can differ for a property in a floodplain or a historic district, and any scope beyond the express limits needs a full residential building permit.

So what should you expect from a roofing company in Austin? A straight answer about which bucket your job falls into before anyone orders a single bundle. That is how Texas-RRR works. We check the address, look at the decking, and tell you whether the job is exempt, express or full permit. It's not glamorous. It just keeps your project from stalling.

The late January and early February 2023 ice storm was the big one for tree damage. Texas A&M Forest Service estimated it damaged about 10.5 million trees in Austin, roughly 31 percent of the city's tree population. More than 170,000 Austin Energy customers lost power. The Austin Monitor reported that damage concentrated on the west side of the city, with live oaks and Ashe junipers especially hard hit. Plenty of those limbs came down on roofs, and some of the cracked rafters they left are still hidden.

Then came hail. On September 24, 2023, a storm tracked from Georgetown through Round Rock and into North Austin, and the National Weather Service estimated it as the most costly damage ever to hit the Austin region, split roughly evenly between Travis and Williamson counties.

Wind finished the list. On May 28, 2025, a microburst cut a damage path about 10 miles long from Hyde Park to east of the airport, with a 77 mph gust measured at ABIA.

Our Austin storm damage roofers start every visit with a walked inspection, photos of each slope, and a written report. If a fallen limb is still sitting on the roof, our crew clears it off the same trip and covers any opening before we write the repair scope.

When a roof is past repair, our roof replacement in Austin covers tear-off, decking, underlayment, flashing and cleanup. We install Owens Corning and GAF shingles, and we only use American roofing brands. Our take: under heavy live oak canopy, underlayment and flashing matter more than the shingle color you spend weeks choosing.

Most storm roofs here end up as claims. Texas-RRR keeps former insurance adjusters on staff, and our team brings 30+ years of insurance claim experience to every file. Our insurance claim help for Austin homeowners means we meet the adjuster on the roof, document what the storm did, and push back when the scope comes in short. You stay in charge of the claim. We do the legwork.

Texas-RRR is a veteran-owned roofing company based in San Antonio and serving Austin up I-35. We don't keep an Austin storefront. What we do have is a dedicated Austin line, (512) 571-3371, and 8 full crew teams who travel to the job. Charlie Carreon, our owner, oversees the work.

Austin is the anchor of our Austin metro service area and the largest city in Travis County. We work in neighborhoods across the city, and several have their own pages:

• Steiner Ranch roofing, where the 2011 fire still shapes how people think about roofs
• Avery Ranch, on the Williamson County line
• roof repair in Northwest Hills, under some of the oldest trees in the city
• Hyde Park, Austin's first streetcar suburb
• Circle C Ranch in southwest Austin, where the ACC signs off on re-roofs
• Barton Creek, a census-designated place west of downtown that we serve alongside Austin

Outside the city limits, we also cover Pflugerville and West Lake Hills. Call the Austin line or send us a photo of the roof, and we'll set up a free estimate.