Hail Damage Roof Repair in San Antonio and Austin, TX

How to spot hail bruising on shingles

Put your thumb on a hail bruise and it gives a little, like a soft spot on an apple. The stone knocked the granules off the asphalt shingle and crushed the fiberglass mat underneath, and that bruise is the first thing we look for on any hail damage roof repair in San Antonio and Austin. The hits don't follow the wind. You'll find them on every slope, scattered at random, and you'll find them in the soft metals too: turbine vents, gutter lips, pipe boots, the fins on the AC condenser.

Wind is different. It lifts tabs and creases them, all in one direction. Plenty of roofs on Austin's north side have both kinds of damage, and when that happens we take the wind side under wind damage roof repair and keep each cause documented on its own for the claim.

Austin's recent hail storms

There's a reason we keep crews up here. On Sep 24, 2023, hail as big as 4 inches came down on Round Rock and rolled south into north Austin, and Pflugerville got quarter-size stones. The National Weather Service called it the most costly damage ever to hit the Austin region. Then on Apr 22, 2025, another cell went through Georgetown and east Round Rock, with the Saddle Creek area taking some of the worst of it. And the hail doesn't need to be huge. A shingle that's already cooked through ten Texas summers will bruise from one-inch stones.

Can't tell what you've got? Book a free roof inspection. It takes under an hour, and we leave our chalk marks up there so you can count them yourself.

Repair versus claim

Plenty of hail-damaged roofs in Austin don't need replacing, and we'll put that in writing. If one slope has scattered bruises and the rest is clean, we repair it. That means matching Owens Corning or GAF shingles, resealed tabs and a look at the flashing, and the bill is for a repair, not a roof. If the roof does end up replaced, though, think about Class 4 impact-resistant shingles. The claim is already paying for the labor, so you'll never get a cheaper chance to upgrade.

Heavy hail plays out another way. An adjuster marks a 10-foot by 10-foot test square on each slope and counts the bruises inside it, and once more than one slope clears their threshold, the policy pays for a replacement. Our in-house former insurance adjusters do that count before the carrier ever shows up. We've photographed everything by then, and we're on the roof with the numbers when your adjuster arrives. After that, our hail damage insurance claim help handles the supplement, the audit and the recoverable depreciation, which keeps the claim moving after that first check.

What San Antonio's hail years taught us

San Antonio is where we learned this. On Apr 12, 2016, 4.5-inch hail hit Helotes, and for a while that storm was the costliest hail event in Texas history. Hondo recorded a 6.4-inch stone on Apr 28, 2021, which is still the state record. Most of those roofs were reshingled within two years, so the open hail claims today sit in Williamson and Travis counties, not Bexar. Austin's the newer hail market. A lot of roofs there still carry damage from 2023 and 2025. For how we inspect and document a whole property after a storm, see our storm damage repair page.

Four shingles in Austin or a full re-roof in Hutto, the steps don't change.

1. Free inspection. Every slope gets walked and chalked, one test square gets counted, and the soft metals get photographed. You keep copies of all of it.
2. Stop the water. If a stone punched through or popped a seam, we tarp it. You'll get an honest time window from us, not a promise we can't keep.
3. Claim or quote. Damage at repair level gets a free written estimate. If it's claim level, it gets filed and we meet the adjuster up top.
4. Repair or replace. Owens Corning or GAF shingles go on. Decking only gets replaced where hail cracked it, and the ridge and vents only if they took hits.
5. Final inspection. You walk it with us. We run magnets over the yard and send the insurer what it needs to release recoverable depreciation.

A word about storm chasers

Within 48 hours of a hailstorm you'll have door knockers on your street. Some of them are fine. A lot of them aren't from here, and the worst will try to get an assignment of benefits signed right there on your porch. Before you sign anything, ask for proof of licensing and insurance, plus local references. We're registered and insured, we're based in San Antonio, and we cover the Austin metro too.